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Oregon Virtual Reference Summit 2006

What does it mean to participate in the OCLC cooperative?
Should libraries be offering Instant Messaging virtual reference services?
How do your virtual colleagues handle tough reference questions and topics?

Join staff from L-net partner libraries to train on new software, meet one
another and discuss the future of virtual reference in Oregon.

When and where

Friday, January 27, 2006 - University of Oregon Knight Library - 9:30am-4:30pm

Handouts

Caleb's morning talk


PowerPoint (784 kb) PDF (370 kb)

Susan McGlamery's morning talk


PowerPoint (2.3 MB) PDF (1.6 MB)

Best Practices - Susan McGlamery


PDF (20 kb)

Medical and Health Information Online - Dolores Judkins


PowerPoint (68 kb) PDF (320 kb)

OSLIS - Darci Hanning


PowerPoint (1 MB) PDF (771 kb)

Agenda

9:00 Sign in, coffee and snacks [Browsing Room]
9:30 Welcome - Caleb Tucker-Raymond [Browsing Room]
9:35 Our past, present and future - Caleb, Susan McGlamery (OCLC) [Browsing Room]
10:30 Break [Browsing Room]
10:45 Concurrent sessions (see below)  
12:15 Lunch  
1:30 Concurrent sessions (see below)  
3:00 Break [Edmiston Classroom]
3:15 Which direction(s) do we go? - breakout groups and discussion - Attendees [Edmiston Classroom]
3:50 Wrap up and recognition - Jim Scheppke (Oregon State Library), Caleb [Edmiston Classroom]
4:15 Closing remarks - Deb Carver (Univeristy of Oregon) [Edmiston Classroom]

Concurrent sessions

In the morning and afternoon, there will be two blocks of concurrent sessions.

Each block will offer:

New OCLC Flash Chat (ITC Classroom)

This will be your primary opportunity to get hands-on training with OCLC's new
Flash Chat interface we are launching in mid-Febraury and using for live chat.

OCLC Questionpoint e-mail (Edmiston Classroom)


Get hands-on practice for working with OCLC's e-mail reference system.

Best practices in virtual reference
(Reed Seminar Room)

Three short presentations.

Medical and Health Information Online - Best resources and why you might want to refer the question on, Dolores Judkins, Oregon Health & Science University

Oregon School Library Information System, resources for K-12 students - Darci Hanning, Oregon State Library

Best practices for virtual reference in a cooperative environment - Susan McGlamery, OCLC