We have set three specific objectives for the 2006-07 grant year.
- Increase usage by at least 10%.
- Receive an overall 80% satisfaction rating from patrons.
- Increase the number of hours Oregon librarians staff L-net to 70 hours per week.
Progress as of 7/10/2007
Increase usage by at least 10%
During the 2006-07 year, we received 20,585 chat sessions and e-mail questions. This is a 32% increase over the previous year.
This objective was met.
Receive an overall 80% satisfaction rating from patrons
In the first half of 2006-07, 86% of patrons surveyed said they were "Satisfied" or "Somewhat satisfied" with the answer to their question. 95% said they would use our service again.
This objective is on target.
Increase the number of hours Oregon librarians staff L-net to 70 hours per week
During the week of November, 2006 (Nov 25-Dec 2) we staffed L-net with 70 hours from Oregon librarians, including 58 from partner libraries and 12 from volunteers.
In the 3rd quarter of 2006-07, Oregon librarians staffed L-net's live service an average of 66 hours per week.
This objective was met.