Our digital neighbors - Oregon Literacy Conference

Lee Catalano (Youth Librarian, L-net advisory board chair) and Caleb Tucker-Raymond gave this presentation at the Oregon Literacy Conference August 3, 2006 in McMinnville, Oregon.

Again, we aren't much for slides, but they are attached here. The following transcripts demonstrate what we are trying to say. You will have to be logged into this website to view most transcripts (except #5).

1. how was life for the people of italy during world war two? - Demonstrates that students want it on the internet.
2. 10 facts on taiwan - Demonstrates a student with a formal query (assignment).
3. need cheat codes for final fantasy x - Demonstrates a student with an informal query (personal interest). The key here is that the student has discovered that by co-browsing, the librarian can get them information denied by a local internet filter.
4. do you have anything on Agrippa Hull - Demonstrates a student using "trial and error" and "browsing" techniques to locate good information.
5. Im debating that "military interventions should be used to promote peace and emocracy" any good web sites? - Demonstrates a student expecting the librarian to do a major part of the work (the student follows the path of least resistance).
6. need help on biology - Demonstrates the disconnect between patron and librarian expectations of chat reference service.
7. where do babies come from? - Demonstrates a more complex difference between patron and librarian chatters. The patron's chat style is informal and kidding. The librarian's chat style is a straight reference interview. It is difficult to build rapport when the expectations of "how to chat" are so different.
8. Hi! I was wondering if a kid sees an R rated movie does it create any health issues for the child? - Demonstrates the warm fuzzies you can get when chat goes right.