software upgrade: changes to the patron's chat

Submitted by caleb (L-net staff) on Thu, 2009-09-10 18:38

1. The patron's initial question will display on the screen as part of the chat.

2. The patron has the option of turning sound on. There are incoming and outgoing sounds. Sound is off by default.

3. The patron will have an emoticon menu.

4. The JavaScript for the chat has been updated so that it works more consistently when embedded in an HTML <iframe> as a widget.

5. At the end of the session, the chat transcript will stay on the screen until the patron clicks 'End'.