You can now reach librarians by text message during these hours:
Mon - Thu 8am - 8pm
Fri 8am - 5pm
At other times, we'll get back to you as soon as we can.
iPhone users: there is a known problem with sending long questions to our service - please limit your question to 160 characters
How it works
Text the word answers to 66746 and enter your question.
We will try to answer you with a single message but may need to ask you a question or two to make sure we undestand what you are asking.
We usually answer within ten minutes, but it can sometimes take half an hour or more.
If you can't think of a question right now, simply send the word answers to receive brief instructions.
We won't charge you, but normal text message rates may apply.