We take your privacy very seriously.

This statement explains our privacy policy and what we do with the personal information we collect from you. Please read it to understand our practices regarding personal information and how they affect you.

What information does L-net gather about me?

1. Your name, so we can be friendly. Feel free to use any name you like, within reason.
2. Your email address, if you want to receive a transcript of the session. We will not sell or share your email address with solicitors or send you any solicitations ourselves.
3. Your computer's IP address is automatically detected. Collecting it can help solve technical problems.

We keep this information for 7-14 days in case you want to retrieve the transcript of your chat with the librarian. After this time, we delete this information.

If you would like us to not have your personal information at all, you have the option to connect to us anonymously.

L-net will disclose your personal information only to the extent necessary to fulfill your request for information, to comply with federal, state or other laws and to ensure the physical safety of persons discussed in your communication with a librarian.

What other information does L-net collect?

1. Your zip code, to verify that you are an Oregon resident.
2. Your question and our answer, to help train librarians and to ensure that we provide consistent and high-quality service.
3. Other information you tell us, such as the name of your library and your requested response level or grade. This information helps us provide better service to you by knowing what kinds of people use the service.
4. Information about your web browser is collected so that we may do our best to make sure everyone can use this service.

We may keep this information permanently for the purposes of statistical reporting, research and training. None of this information is related to any personal data about you.

OCLC QuestionPoint

We use software and services from OCLC QuestionPoint to answer your question.

QuestionPoint will automatically create a "patron account" for you when you submit your question with an e-mail address. The account will let you access the questions you have asked in the last 7-14 days. You will be e-mailed a logon and password to your account.

To access your account, please logon.

Please read the OCLC QuestionPoint Terms of Service.

Cookies

This website, www.oregonlibraries.net may set a cookie to help us track which pages on this site you visit. The cookie does not contain any personal information about you.

Will you change this privacy policy?

L-net may make changes to this privacy statement at any time. Our site will be updated with the latest version of our policy.

What else should I know?

We do our best to protect your personal information, but cannot ensure the security of any information you transmit to us. Just like when you are visiting any other business in person or on the web, you must protect yourself. Please be careful and responsible whenever you're online.

Our librarians will routinely send you to other sites on the Web. If you follow these links from our site to theirs, you should be aware that other sites have their own distinct privacy and data collection practices. We can have no responsibility or liability for these independent policies. For more information regarding a site and its privacy policies, you will need to check that site.

Also, please note that linking to other sites does not imply L-net's endorsement of their products, services, or content.

If you have any questions about this policy, please contact the service coordinators.