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L-net notable transcripts

L-net's Quality Team recognizes librarians for high quality digital reference work while staffing the service. In evaluating transcripts, the L-net Quality Team uses the following criteria as guidelines:

1. A good reference interview (asking clarifying questions)

2. A cheerful, welcoming tone

3. Use of authoritative resources

4. Asking follow-up questions and

5. Offering more help

January 2012

Steph Miller, Multnomah County Library, Sherwood OR, is that close by?

 

Previous Notable Transcripts

October 2011

Amy Hofer, Portland State University, Hello, I need to find names of all the fruit canneries in Oregon, Washington and California. The purpose is to find canneries that can apricots (requires password)

August 2011

Jessi Stinson, Eugene Public Library, what are the traditions of the Ojibwa Indian tribe of North Dakota? (requires password)

January 2011

Liisa Sjoblom, Deschutes Public Library, How does poverty in America effect American children and their education? (requires password)

December 2010

Lee Catalano, Multnomah County Library information on video game effects (requires password)

Spring 2008

Diane Moody, Albany Public Library I'm looking for information about a baseball league called the Potters League, which played in the Trenton area in the late 1800s. (requires password)

Winter 2008

Sherry Buchanan, Portland State University i need to find a book or artical on polution, clear cutting, and before the dinosuars (requires password)

Spring 2007

Camila Gabaldon, Western Oregon University how do i site a source acquired from academic search premier (requires password)

Winter 2007

Emily-Jane Dawson, Multnomah County Library DOES OREGON HAVE A EARLY RELEASE OF PROBATION AND/OR PAROLE (requires password)

Megan Meyer, Multnomah County Library Volunteer I'm doing a report on the life of Chief Joseph. (requires password)

Fall 2006

Jessica Marie, Tigard Public Library i need some info on the blackfeet indians paintings (requires password)

Janeanne Rockwell-Kincanon, Western Oregon University I need some basic books on investigating ghosts and paranormal activity? (requires password)

For more information about L-net Notable Transcripts contact any member of the L-net Quality Team: Stephanie Debner, Portland Community College Library (stephanie.debner@pcc.edu) Barbara O'Neill, Washington County Cooperative Library Services Library (barbarao@wccls.org) Emily Papagni, Multnomah County Library (emilyp@multco.us)