L-net notable transcripts

L-net's Quality Team recognizes librarians for high quality digital reference work while staffing the service. In evaluating transcripts, the L-net Quality Team uses the following criteria:

1. A good reference interview (asking clarifying questions)

2. A cheerful, welcoming tone

3. Use of authoritative resources

4. Asking follow-up questions and

5. Offering more help

Spring 2008

Diane Moody, Albany Public Library I'm looking for information about a baseball league called the Potters League, which played in the Trenton area in the late 1800s. (requires password)

Previous Notable Transcripts

Winter 2008

Sherry Buchanan, Portland State University i need to find a book or artical on polution, clear cutting, and before the dinosuars (requires password)

Spring 2007

Camila Gabaldon, Western Oregon University how do i site a source acquired from academic search premier (requires password)

Winter 2007

Emily-Jane Dawson, Multnomah County Library DOES OREGON HAVE A EARLY RELEASE OF PROBATION AND/OR PAROLE (requires password) Megan Meyer, Multnomah County Library Volunteer I'm doing a report on the life of Chief Joseph. (requires password)

Fall 2006

Jessica Marie, Tigard Public Library i need some info on the blackfeet indians paintings (requires password)

Janeanne Rockwell-Kincanon, Western Oregon University I need some basic books on investigating ghosts and paranormal activity? (requires password)

For more information about L-net Notable Transcripts contact any member of the L-net Quality Team: Stephanie Debner, Portland Community College Library (stephanie.debner@pcc.edu) Barbara O'Neill, Washington County Cooperative Library Services Library (barbarao@multcolib.org) Emily Papagni, Multnomah County Library (emilyp@multcolib.org)