Minutes - 2006 10 04

In attendance: Emily, Barbara, Michele, and Crystal

Training Ideas for experienced Librarians

* software tips and tricks including: cobrowsing, transferring calls, creating scripts, creating profiles, following up and closing questions
* using freely-available authoritative resources (when using licensed or proprietary resources aren't an option)
* possibly more training on serving K-12 and using existing L-net resources for this (http://www.oregonlibraries.net/homework?)

Training Idea for administrators

* filling out their library's policy page

Ideas for Generating Discussion on listserv

* ideas of posting reference questions and transcripts were discussed
* group agreed that posting transcripts from Oregon librarians would put people in spotlight too much
* decided to post reference questions for ideas of where people would look?

Identifying Good Transcripts

* several good transcripts were identified
* means of "rewarding" successful transcripts will be public recognition via the L-net listserv
* group agreed to re-visit highlighting of transcripts until we have a larger pool of successful transcripts to send out
* Emily shared handout on evaluating chat reference sessions

November meeting

* will revisit and confirm training ideas to forward to the training committee
* will go over more good transcripts we've collected