Training
Train with us: L-net provides training for new partner libraries.
For libraries who would like to help staff the chat service, a day-long training will be scheduled. Librarians will receive hands-on training with L-net's chat software, e-mail software, and instruction on techniques for communicating effectively online with patrons and providing reference services online.
Libraries who would like to help staff the e-mail service only will receive training in L-net's e-mail software.
To schedule training, contact
Emily Papagni
L-net Partner Support Librarian
503.988.5433
emilyp@multcolib.org
L-net provides followup training to partner libraries by request.
Train on your own
If you have received training and would like to help train your colleagues, we have a handy curriculum outline that you can use to make sure you cover all the bases.
