Training

Train with us: L-net provides training for new partner libraries.

For libraries who would like to help staff the chat service, a day-long training will be scheduled. Librarians will receive hands-on training with L-net's chat software, e-mail software, and instruction on techniques for communicating effectively online with patrons and providing reference services online.

Libraries who would like to help staff the e-mail service only will receive training in L-net's e-mail software.

To schedule training, contact

Emily Papagni
L-net Partner Support Librarian
503.988.5433
emilyp@multcolib.org

L-net provides followup training to partner libraries by request.

Train on your own

If you have received training and would like to help train your colleagues, we have a handy curriculum outline that you can use to make sure you cover all the bases.