Types of training

- software
- best practices
- k thanx

L-net provides training for new partner libraries.

For libraries who would like to help staff the chat service, a 10 hour training, spread over two days, will be scheduled. Attendance at both days is required to staff the service; day two builds upon the training provided on day one. Librarians will receive hands-on training with L-net's chat software, e-mail software, and instruction on techniques for communicating effectively online with patrons and providing reference services online.

Libraries who would like to help staff the e-mail service only will receive training in L-net's e-mail software.

To schedule training, contact

Emily Papagni
L-net Partner Support Librarian
503.988.5433
emilyp@multcolib.org

L-net provides followup training to partner libraries by request.