Documentation and Support
Handbook
Everyone staffing L-net is issued a handbook, which is updated at least once per year (and re-issued to staff). The handbook is also online at www.oregonlibraries.net/handbook. You will need a username and password for this site to download the handbook - contact Emily or Caleb for more information.
Miscellaneous documents
Many documents created in the past are available by using the search feature of this site or by visiting the documents page. Still more information is available on our wiki.
L-net's staff information blog and L-net goings-on newsletter offer timely information about updates, policies and procedures.
Support
Emily Papagni
L-net partner support coordinator
emilyp@multcolib.org
(503) 988-5433
Caleb Tucker-Raymond
L-net service coordinator
calebt@multcolib.org
(503) 988-5438
OCLC QuestionPoint
Telephone support - Mon-Fri 4am-6pm Pacific Time; Sat 5am-5pm Pacific Time: 1-800-848-5800
QuestionPoint support pages: www.questionpoint.org/support.
QuestionPoint "Contact Support" form: www.questionpoint.org/crs/servlet/org.oclc.home.BuildPage?show=SupportForm.
