Location

Where to stay

We'd love it if you'd stay at the event hotel, Salishan Inn & Resort.

We have a block of rooms available for Thursday night, May 24th, at the discounted rate of $84. Please note there is an additional $7.50 resort fee.

Book your reservation by April 27th to receive the discounted rate. Just tell them you are with the Oregon Virtual Reference Summit.

Address and telephone

Salishan Spa & Golf Resort
7760 North Highway 101
Gleneden Beach OR 97388
541-764-3600

Directions

From their website,

Salishan Spa & Golf Resort is located on the beautiful Oregon Coast in Gleneden Beach Oregon. From Lincoln City go South on Highway 101 for approximately 4 miles or from Newport head North on Highway 101 for approximately 16 miles.

Program

Keynote

What is Reference Good For?

Joseph Janes, University of Washington School of Information
 

Lightning talks

We want to hear from you. Everyone is welcome to deliver a 5-minute lightning talk on any subject even remotely relevant to library reference service or technology. Please sign up when you register. Our video archive of previous lightning talks might give you an idea of the kinds of things that work well.

Law, Policy, and Practice: A Conversation about Legal Issues

Rachel Bridgewater, Portland Community College

We will examine some of the thorny legal issues that face us when we share information in reference interactions (virtual or otherwise).  We'll talk about hot topics in the information policy world and visit with perennial sources of anxiety and confusion, like our friend copyright.  Not legal advice but a conversation about how to think about common issues we face in our practice as librarians.

The "Right" Answers to Difficult Questions

Nyssa Walsh, Oregon College of Oriental Medicine

Nyssa Walsh leads this discussion on how to answer challenging or difficult reference questions that we often see while staffing L-Net. This talk addresses questions that have been identified by the L-net advisory board, as well as some common questions that are always challenging to answer. We hope to provide answers but also hope to learn from each other about our best practices, some suggestions for resources, and some advice for how to react to difficult questions.

Going Where the User Is -- Embedding Virtual Reference and Instruction at the User's Point of Need

Meredith Farkas, Portland State University

Libraries around the world have created online learning objects designed to provide instruction to their patrons. However, unless those objects are a required part of a specific course, they are infrequently used, as they're rarely provided at the patron’s point of need. This presentation will explore ways to embed instruction and live virtual reference help at patrons' points of need, whether online, in the library, or out in the world.

Answering Questions with Free Web Resources

Liz Paulus, Portland State University and Christopher Rumbaugh, Salem Public Library, Lisa Tattersall, Washington County Cooperative Library Services

Learn about free web resources to get patrons the information they need and how to continuously learn about great sites.

Mystery Panel

???

You, conference attendees, will decide on which of the Summit's speakers will appear on this panel at the end of the day. We are hoping for a spontaneous discussion on the most important and interesting issues raised during the day.  We're stealing this idea from the Association of College and Research Libraries' Oregon and Washington chapters' annual conference.

Speakers

Rachel Bridgewater works at Portland Community College where, in addition to her regular duties as a reference and instruction librarian, she serves as copyright librarian.  Rachel frequently speaks about issues related to technology and information policy.

Meredith Farkas is the Head of Instructional Services at Portland State University and a lecturer at San Jose State University's School of Library and Information Science. She is the author of the book "Social Software in Libraries: Building Collaboration, Communication and Community Online"  (Information Today, 2007) and writes the monthly column "Technology in Practice" for American Libraries. Meredith was honored in 2008 and 2011 with the WISE Excellence in Online Education Award and in 2009 with the LITA/Library Hi Tech award for Outstanding Communication in Library and Information Technology.

Joseph Janes is Associate Professor and Chair of the MLIS Program at the University of Washington Information School.  A frequent speaker in the US and abroad, he was the Founding Director of the Internet Public Library and the co-author of several books on librarianship, technology, and their relationship, including Introduction to Reference Work in the Digital Age and writes the “Internet Librarian” column for American Libraries magazine.  He is the 2006 recipient of the Isadore Gilbert Mudge award from the American Library Association for distinguished contributions to reference librarianship.  He holds the M.L.S. and Ph.D. from Syracuse University, and has taught at the University of Michigan, the University of Toronto, the University of North Carolina at Chapel Hill, the State University of New York at Albany as well as at Syracuse and Washington. 

Lisa Tattersall is the Content Librarian with Washington County Cooperative Library Services, where she's a member of the Web Services Team. She is also the Library2Go support liaison, and is developing Library2Go help and troubleshooting webpages for WCCLS patrons at wccls.org/library2gohelp.

Nyssa Walsh is a library assistant at the Oregon College of Oriental Medicine where she does a little bit of everything: access services, reference questions, creating library web content, and teaching information literacy. She enjoys working with students and is passionate about academic library services and how they can constantly be improved. She is a Portland native and is excited about her growing role in the Oregon librarian community.

Sponsors

Thank you to our 2012 Oregon Virtual Reference Summit sponsors

Register for the 2012 Oregon Virtual Reference Summit

The 2012 Oregon Virtual Reference Summit will be held May 25th, 8:00am-4:30pm, in Gleneden Beach at the Salishan Inn & Resort.

We admit a regional focus, but welcome visitors. Everyone interested in discussing reference, service and technology is encouraged to attend.

Registration is open until May 21st. The fee is $50 but scholarships are available to assist with financial hardship.