Software and site to-do list
Features affecting patrons are the top priority (P), then L-net local (lower case l), then features for librarians (L), then features for administrators (A).
E-mail software and website
1 Test the system with librarians and patrons PLA ongoing 4/23/2010
2 oregonlibraries.net does not like diacritics PLA # msyql tables are not utf-8 - we must dump, convert, and reload ~ big project? only a problem for CJK languages
3 let librarians CC replies to generic account PLA
4 allow attachments in patron messages / patron replies / librarian replies/ and messages received from referrals outside of L-net - PLA
5 Test templates/messages against Spam filters PL
6 If chat patron isn't connected, automatically send it to followup PL
7 Option to e-mail multiple people in same reply PL
8 Librarian signatures in e-mail message, librarians able to read whole message going to patrons - PL
9 Option to e-mail patron whole transcript P
10 Build a dynamic confirmation screen for patrons submitting ask questions P
11 false spam positives don't get notifications P
12 Optionally forward L-net local followup to local e-mail LAl
13 search by tag option. LA
14 search by date LA
15 narrow question lists by search LA
16 "Jump to page" box in pager LA
17 Plan an e-mail/follow-up answering schedule LA
18 Teach oregonlibraries.net to scrub transcripts LA ongoing 4/23/2010
19 separate library taxonomy from subject taxonomy LA
20 tag with library name - automatic drop-down L
21 Add wildcards to noticification matching L
22 after editing patron's reply, bounced to front page L
23 feature request to be able to check out questions - L
24 library name means: claiming vs. referring L
25 Make sure librarians can manage e-mail/follow-up from their own patrons L
26Policy pages should show 'last updated' date. L
27 When a reply from refer outside of L-net is received, a note in the question record should say that the reply has not been sent to the patron. L
28 Optionally include question in notification message L
29 Some things show up red - in IE6, the title of the first blog post at /blog. L
30. After setting a question as spam, librarians get access denied message. L Fixed in a jquery-AJAXy way, 6/14/2010
Chat software
1. "pluck" a question out of the queue - when a librarian has rejected LP
2. Back button shouldn't erase transcript from patron's screen - or should it? P
3. Make quick links available in Spark to Homework sites, etc. L
4. Web client for spark L
Comments
today a fellow Eugene Public Library employee told me I had helped a friend and him on Lnet. My co-worker told me that my whole name displayed (Pam Roberts or Pamela Roberts). I'd like for just my first name to display. Thanks, Pam Roberts, Eugene Public Library and Lnet librarian.
Pam, you can set what name displays for you in Spark by going to 'My Profile' and setting a Nickname. The Nickname will override your full name.
It would be great if we could search for questions using a date limiter. I sometimes stumble around a bit when searching for a closed question. Especially if I don't know the exact date the question was submitted or how it was tagged or any easy to search keywords.
Please add to To Do list - update manual to describe how to use all the new radio buttons (http://www.oregonlibraries.net/ask/manual/working_with_a_question#commen...) - mentioned in listserv 2/18/2009
LizP (AKA Grace)
Cedar Mill/WCCLS
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