Our system for answering e-mail and follow-up aims to give patrons and librarians an easy, asynchronous way to communicate with each other.

Patrons can:

• Submit questions by sending e-mail to ask@oregonlibraries.net
• Submit questions by filling out our form at www.oregonlibraries.net/ask

Librarians can:

• Organize questions by tagging questions with any word or phrase
• Communicate with each other by leaving comments on questions
• Communicate with patrons by sending answers and requests for clarification

Still, our system is not complete. We have a working to-do list that you are welcome to comment on and add to.